The recent analytical report published by Markntel Advisors (a leading consulting, data analytics, and market research firm),CRM Software Marketcomprises a detailed study of critical and major aspects of market dynamics, i.e. market trends, size, forecasts, growth factors, challenges, and competitor landscape. The research company provides an extensive range of strategic reports on diverse industry verticals to substantial and varied client bases, including multinational corporations, financial institutions, governments, and individuals, among others.
CRM Software Industry Analytical Overview (2022-2027): Drivers, Opportunities, Challenges, and Trends,
According to the latest report,Customer Relationship Management (CRM) Software Marketis projected to grow at a CAGR of around 14.8% during the forecast period, i.e., 2022-27. The report significantly addressed considerable changes, gap analyses, and competitive studies using qualitative and quantitative data. These include the widespread segmentation, geography, and recent developments, entailing information on the fluctuation in the demand, sales, revenue, and other parameters experienced and expected in the industry for the forecasting year i.e. 2022 to 2027.
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What is Included in CRM Software MarketSegmentation?
The report has segmented the market into the following categories:
By End User
– Healthcare
– E-commerce and Retail
– BFSI
– IT and Telecom
– Government
– Others (Media, Energy and Utility, Transportation, etc.)
Here, in the healthcare sector, CRM solutions provide numerous services & tools that help improve & optimize communication between healthcare providers & patients. They ensure correct information & services to the patients, by automating billing, optimizing resource management, improving overall customer experience, etc. The rising shift toward online product ordering and the increasing demand for CRM software across pharmaceutical companies have positively impacted the market growth in the healthcare sector in the previous few years. As a result, the healthcare industry captured a significant market share during 2017-2020.
By Enterprise Size
– Small and Medium Scale Enterprise
– Large Scale Enterprise
By Application
– Salesforce Automation
– Customer Service
– Marketing Automation
– Social Media Monitoring
– Others (Lead Generation, Integration, etc.)
By Deployment Model
– Cloud
– On premise
– Hybrid
By Region
– North America
– South America
– Europe
– Middle East and Africa
– Asia-Pacific
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Key Factor Driver CRM Software Industry Growth by 2027
The burgeoning demand for Artificial Intelligence (AI)-based CRM software is due to the rapid adoption of SaaS-based solutions and the rising number of AI-based product offerings by technology providers globally. Integrating AI into CRM solutions helps improve customer engagement, sales insights, and social networking. In the aftermath, it results in the increased adoption of point solutions, expansion in computing & analytical abilities, & the surging adoption of the SaaS delivery model. Furthermore, advancements in AI, such as Machine Learning (ML), Natural Language Processing (NLP), and Deep Learning, are some techniques contributing to the Global CRM Software Market growth.
Who are the Key Players Operating in the CRM SoftwareIndustry?
The top companies of the CRM Software market ruling the industry are:
- Aurea Software, Inc.
- Infor, Inc
- Microsoft Corporation
- Oracle
- Salesforce
- Pegasystems
- SAP
- SAGE Group
- Sugar Customer Relationship Management (CRM)
- Zoho Corporation
- HubSpot
- NetSuite
- IBM Corporation
- Copper Customer Relationship Management (CRM), Inc.
- Adobe System Inc.
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FAQs (Frequently Ask Questions)
- What are the industry’s overall statistics or estimates including CARG and USD Value of the forecasting years?
- What are the trends influencing the current scenario of the CRM Software Market?
- What are the key factors that would propel and hinder the industry?
- Which geographical area dominates the CRM Software industry?
- Which is the Leading segment in the market?
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MarkNtel Advisors is a leading consulting, data analytics, andmarket research firmthat provides an extensive range of strategic reports on diverse industry verticals. We being aqualitative & quantitative research company, strive to deliver data to a substantial & varied client base, including multinational corporations, financial institutions, governments, and individuals, among others.
We have our existence across the market for many years and have conducted multi-industry researchacross 80+ countries, spreading our reach across numerous regions like America, Asia-Pacific, Europe, the Middle East & Africa, etc., and many countries across the regional scale, namely, the US, India, the Netherlands, Saudi Arabia, the UAE, Brazil, and several others.
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