If you’re looking to reach Truist Bank customer service number for help with your account, credit card, loans, online banking, or any other financial services, there are several efficient ways to get in touch. Whether you’re dealing with a lost debit card, a login issue, a suspicious transaction, or simply need general information about your account, Truist offers multiple contact methods to ensure you get the help you need.
1. Truist Bank Customer Service Number (Main Support Line)
The most direct way to contact Truist Bank support is by calling their main customer service number:
📞 Truist Bank Customer Service Number: 1-844-487-8478
This number is available for most general banking inquiries. It connects you with a representative who can assist with everything from account management and online banking issues to resolving transaction disputes and more. The line is typically available during business hours, but for urgent issues like lost or stolen cards, Truist also provides 24/7 assistance.
2. Truist Support for Specific Services
Here are additional dedicated numbers you may find helpful based on your specific need:
Online and Mobile Banking Support: 1-888-228-6654
Credit Card Support: 1-844-487-8472
Mortgage Support: 1-800-634-7928
Business Banking Support: 1-877-886-7474
Lost or Stolen Card (24/7): 1-800-226-5228
By calling the appropriate number, you can streamline the support process and get your issue addressed faster.
3. Alternative Ways to Contact Truist Bank Support
If you’re not in a position to call, Truist also provides other ways to connect with their customer service team:
a) Secure Messaging Through Online Banking
If you’re already a Truist customer and have access to online banking, the secure message center is a great tool. Log in to your account at https://www.truist.com and use the “Message Center” to send a secure email. This method is ideal for non-urgent issues and allows you to track the correspondence within your account.
b) Live Chat Support
Truist offers live chat support via their website during regular business hours. Just go to https://www.truist.com/contact-us and look for the chat option. A live agent can assist you in real-time, often faster than waiting on hold by phone.
c) Truist Mobile App
The Truist mobile app also provides a comprehensive way to manage your account and contact support. It includes a help section where you can access FAQs, send secure messages, or initiate a support request. Download the app from the App Store or Google Play for convenient access to Truist customer service on the go.
d) Visit a Truist Branch
For in-person help, you can visit your local Truist branch. Use the branch locator on their website to find a nearby location and check business hours. Speaking directly with a representative can be especially helpful for complex issues such as loan modifications, notary services, or large transactions.
4. Tips for Getting the Best Help When You Contact Truist Bank Support
To make your support experience smoother, follow these tips:
Have your account information ready – including your account number or debit/credit card number and any identification details.
Clearly explain your issue – the more specific you are, the faster they can assist you.
Call during off-peak hours – mornings and mid-week tend to have shorter wait times.
Use the correct department – choosing the right contact method based on your need will save you time and reduce transfers.
5. Common Issues Handled by Truist Bank Customer Service
Truist customer support representatives are trained to help with a wide range of banking-related concerns, including:
Password resets and login troubleshooting
Reporting unauthorized or fraudulent activity
Blocking or replacing lost/stolen cards
Setting up online banking or mobile deposits
Loan and mortgage inquiries
Disputes with transactions or fees
Assistance with Zelle, bill pay, and transfers
Conclusion
Whether you prefer to call the Truist Bank customer service number, send a secure message, use live chat, or visit a branch in person, Truist provides multiple ways to help you manage your finances with confidence. Knowing how to contact Truist Bank support effectively can save you time, reduce stress, and ensure your banking experience is smooth and secure. Always have your account details ready and use the right communication channel for the fastest resolution.
For immediate assistance, don’t hesitate to call the Truist Bank customer service number at 1-844-487-8478. Friendly, knowledgeable agents are there to help you resolve any issues and answer your questions promptly.